PRIVACY POLICY

Effective Date: January 22, 2026

Mota Mortgage Center LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, and outlines your rights under applicable federal and state privacy laws.

Information We Collect

We may collect the following categories of personal information:

  • Personal Identifiers

  • Name, mailing address, email address, phone number, Social Security number, and date of birth.

  • Financial Information

  • Income, employment status, credit history, banking information, and loan account details.

  • Device and Usage Data

  • IP address, browser type, operating system, website usage data, and cookies.

Communications

Information from interactions with our representatives, including phone calls, emails, chats, and recorded communications.

How We Use Your Information

We may use your information to:

  • Process mortgage applications and provide related services

  • Verify identity and perform credit and fraud checks

  • Communicate with you regarding your application or service

  • Meet legal, regulatory, and compliance obligations

  • Conduct marketing, surveys, and promotional communications (with opt-out options)

Information Sharing

We do not sell your personal information. We may share your information with:

  • Lenders, investors, or service providers involved in processing, underwriting, or funding your loan

  • Regulatory agencies or law enforcement, as required by law

  • Technology and data service providers operating under confidentiality agreements

  • Affiliated companies, if any, as permitted by law and consistent with your privacy preferences

You may have the right to limit certain types of information sharing. Please review the Your Privacy Rights section below for details.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction or deletion of your personal information

  • Opt out of certain data sharing or targeted advertising

  • Limit the use of sensitive personal information

To exercise your rights, contact us at info@motamortgagecenter.com or call 201-772-7249.

TCPA and Communication Consent

By providing your phone number, you consent to receiving calls and text messages from Mota Mortgage Center LLC for informational or marketing purposes. Messages may be sent using automated technology, and message and data rates may apply.

Consent is not a condition of loan approval.

You may opt out at any time by:

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website usage, and support marketing efforts. These tools may collect information such as IP address, browsing behavior, and pages visited.

We may use third-party tools such as Google Analytics and Google Ads (if applicable). To learn how Google uses data, visit:
https://policies.google.com/technologies/partner-sites

You may opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

Children’s Privacy (COPPA)

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us to request deletion.

Fair Information Practices

In the event of a data breach, we will notify affected users via email and/or public posting on our website within seven (7) business days, as required by law. We support the individual redress principle, allowing individuals to pursue enforceable rights where applicable.

CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act. All marketing emails will:

  • Clearly identify the sender

  • Include contact information

  • Provide a clear method to opt out of future emails

To unsubscribe, follow the instructions in the email footer or contact us directly at info@motamortgagecenter.com.

Right to Anonymously Use the Site (CalOPPA)

In accordance with the California Online Privacy Protection Act (CalOPPA), users may visit our website anonymously.

We do not currently respond to Do Not Track (DNT) signals. Third-party analytics and advertising tools may collect information as described elsewhere in this Privacy Policy.

State-Specific Privacy Notices

Residents of certain states (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and others) may have additional rights regarding access, correction, deletion, and opting out of certain data processing activities. To exercise applicable rights, contact info@motamortgagecenter.com.

Gramm-Leach-Bliley Act (GLBA) Privacy Notice

As a financial institution, Mota Mortgage Center LLC complies with the Gramm-Leach-Bliley Act (GLBA).

Information We Collect

We collect information you provide to us on applications, forms, and communications, as well as information obtained from credit bureaus and service providers.

How We Share Information

We do not sell personal information. We may share information as permitted by law with lenders, service providers, regulators, and other authorized third parties involved in providing mortgage services or complying with legal obligations.

How We Protect Information

We maintain safeguards designed to protect your personal information and honor your privacy preferences.

Customer Preferences

We honor your choices regarding information sharing.

If applicable and available upon request, you may exercise the following privacy preferences:

  • Please do not share information about me with companies outside your organization, except as permitted by law

  • Please do not share my credit history with members of your corporate family

For joint accounts, preferences apply to all account holders.

Requests may be submitted by emailing info@motamortgagecenter.com or by mail to:

Mota Mortgage Center LLC
504 NW 26th St
Cape Coral, FL 33993

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Mota Mortgage Center LLC
504 NW 26th St
Cape Coral, FL 33993
Phone: 201-772-7249
Email: info@motamortgagecenter.com

NMLS ID: 2768834

Updated: January 22, 2026